What’s wrong with using the Big Bucket approach to Records Retention Schedules? by , for

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There have been discusses in the records management professional about limiting the number of different record categories (records series) in an organization’s retention schedules.  T... read more

Is SharePoint alone, enough? by , for

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Organizations are facing the reality that electronic information is or can be a record and as such are now trying to address how they will manage this mounting mass. AIIM research and in discuss... read more

Ease of Use – A Non-Functional Requirement for ERM Systems by , for

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The ERM system interacts with users in ways determined by the system requirements specified for it. There are basically two kinds of system features, and therefore system requirements: F... read more

Developing your inner geek by , for

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  I speak and write a lot about technology issues. Periodically someone will come up to me and ask, "How can you stay on top of all this stuff? It never ends - how can no... read more

An ERM initiative - a long-term Commitment by , for

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Impact areas of an ERM Program Include: Development of Records Management Develop and maintain ERM instruments Monitor adherence to ERM procedures (for example, audits) D... read more

The Use of a ‘Model Office’ for ERM Implementation by , for

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The Model Office approach to implementing an ERM system provides an opportunity to refine the ERM system before it is made widely available to large numbers of users. It takes place in a spe... read more

The Fundamentals of a Successful Records and Information Management Strategy (Part 2) by , for

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Last week I talked about some of the opportunities and challenges inherent in the deployment of a records and information management program. This week I will share some tips for taking advantag... read more

Is SharePoint the Greatest Thing to Happen to Records Management? by , for

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Many of us who have had long careers in Records Management have the experience of trying to get our organization’s management to support records management efforts.  Many years ago, w... read more

Wandering through ERM Conferences Lately by , for

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In the last six weeks, I have attended a number of fascinating ERM industry events.  The Managing Electronic Records (MER) Conference, EMC World, the ARMA Houston Spring Conference, an... read more

AIIM Best Practice - Email Management Maturity Matrix by , for

ERM

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Companies that don't manage their e-mail are asking for trouble.Ah, the wonders of hindsight. If Enron's upper management had known their email would be involved in their downfall, they might have... read more