Hey! I know you. by , for

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Recognition. Having the ability to see something or someone and know what it is or who they are. We humans have this capability through lifelong learning. We start from the day we are born, lear... read more

“Sneak Peek” interviews with speakers at AIIM’s Social Business Virtual Conference by , for

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I wanted to collect all of the “Sneak Peek” interviews in one place for everyone. Below you'll find speaker interviews and articles highlighting themese that will be explored dur... read more

In Setting Retention Schedules, Precision is Everything by , for

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Take a close look at the photograph accompanying this post – it’s of the label on a bottle of a leading brand of dog flea and tick shampoo, where it says something very interesting:... read more

The AIIM Social Business Virtual Event - Developing a Twitter Policy by , for

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The policy is one of the foundations of an effective governance framework. I talked about policies generally in a recent blog post and will be doing two sessions on social media policies at... read more

Impact Areas of an ERM Program by , for

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These are the impact areas of an ERM program. We need to develop the Records Management Program which would encompass:          The creation, or updating, of... read more

FDA: Embracing Mobile Devices by , for

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I recently ran across a post on the U.S. Food and Drug Administration’s (FDA) website titled “FDA Proposes Health APP Guidelines”. The fact that the FDA has taken a proactive a... read more

A Lost Practice: Stamping by , for

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I was reminiscing the other day with a friend about how when we began our careers in a time that only mainframe computers with dumb terminals existed – I know I am dating myself again &nda... read more

Why ERM System Developments Have a High Impact on your IT infrastructure. by , for

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The introduction of an ERM system into your organization often has a high impact on its IT infrastructure, with major changes required for key infrastructure components.  The impact is high... read more

We’re talking content, not process. by , for

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This is a statement I have heard over and over again when discussing an ECM environment. All too often folks look at process as being a series of events that can be documented on a flow chart, w... read more

Rebooting the Human Mindset - The Invisible Challenge by , for

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  Google + brings about a renewed wave of energy in the Social Networking scene. 30% of my Twitter (another Social Networking phenomenon) now buzzes with Google + and rel... read more