Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

The Social Business Roadmap: Background by , for

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In my last post I introduced the AIIM Social Business Roadmap. This will be the first in a series of posts that explores the roadmap in more detail. For this post I'd like to focus on some b... read more

Experts needed to develop new information management certification! by , for

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We have already several experts willing to help us on a number of topics, but would like some more experts for the below topics for an in-person workshop in Baltimore Tuesday, May 3, throug... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

We Can Only Make an Old Car Ride So Much Faster by , for

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It’s not that I don’t like e-mail.  I do believe it’ll still have its place, together with the typewriter, vinyl record and the Walkman.  Ok, that may sound a little... read more

Darwinistic Information Management - Native Work Habits vs Reality of Systems by , for

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Coffee cups hold tremendous insight into information management (besides holding my favorite beverage).  While cleaning my office desk last week I had a revelation about how we manage our p... read more

New social business roadmap available by , for

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I am pleased to announce that today AIIM released the social business roadmap. The roadmap was developed to help organizations understand how to implement social processes and technologies quick... read more

BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

We don't need no stinking governance.. by , for

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I am still amazed that so many folks feel there is no need for an “official” governance practice when we have so much technology to handle all of our needs. I know this sounds like I... read more