What’s upfront is what counts by , for

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Ok, you’re probably thinking, what’s he talking about, the front of what? Well I’ll tell you it is what we do upfront – in advance – as part of the ECM, ERM, ShareP... read more

Me-Mail and the Me/Myself Privilege by , for

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Last week’s trip down Politico Lane took us into the realm of propagating compliance out to the people and parties you work with on the outside. Today, we’ll gaze into the maw that i... read more

Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

Cut Paper, Cut Government Spending by , for

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In 1980, the United States passed a federal law called The Paperwork Reduction Act. This law was amended in 1995 recognizing the substantial increase in electronic information and additional req... read more

Email Project Two: Return of the Killer Email Project by , for

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I’m always struck by the difference between Records Management’s perception of IT processes and IT’s perception of Records Management processes. For example, I’m looking... read more

AIIM Best Practice - Controlling Email by , for

ERM

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Email is a pervasive part of business addressing all aspects of our business lives. To some, it is the center of their business communication and the primary business application that they use. The... read more

AIIM Best Practice - Email Management Maturity Matrix by , for

ERM

Wiki Page

Companies that don't manage their e-mail are asking for trouble.Ah, the wonders of hindsight. If Enron's upper management had known their email would be involved in their downfall, they might have... read more

Principles for Email Management by , for

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I thought it would be valuable to review a number of principles for email management.  Not all of these principles will be applicable to all organizations or in all environments. First,... read more