Legal Preservation of Information and Records by , for

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In litigation and government investigations, there is the requirement on the part of those involved to retain all relevant information and records, and all other evidence.  Failure to carry... read more

Enterprise 2.0 success – it is all about process integration! by , for

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  I had an interesting experience at last week’s Enterprise 2.0 conference in Boston walking around the expo asking a simple question – “what business problems are you... read more

This magical, mystical thing called SharePoint by , for

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Ah SharePoint, that ever elusive, all inclusive solution that many find interesting, some are using but few completely understand. When I hear people talk about SharePoint, especially in my clas... read more

With Change Management, There’s more to it than Just Providing Communication and Training by , for

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In implementing an ERM system and new ways of working, we hear that there is the need for communication and training.  But, there is much more to it than that. In AIIM’s Certifica... read more

What’s wrong with using the Big Bucket approach to Records Retention Schedules? by , for

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There have been discusses in the records management professional about limiting the number of different record categories (records series) in an organization’s retention schedules.  T... read more

Ease of Use – A Non-Functional Requirement for ERM Systems by , for

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The ERM system interacts with users in ways determined by the system requirements specified for it. There are basically two kinds of system features, and therefore system requirements: F... read more

When Vendors Outsmart Themselves by , for

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Over the years I have witnessed millions of seats of ECRM software be purchased. While the technology continues to evolve to handle new content and business issues the basic principals are the s... read more

An ERM initiative - a long-term Commitment by , for

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Impact areas of an ERM Program Include: Development of Records Management Develop and maintain ERM instruments Monitor adherence to ERM procedures (for example, audits) D... read more

Cool tools but do they fit? by , for

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iPad, iPhone, Android, surface technology, all of it is wonderful, mesmerizing the techie in many of us. The world of cool tools and gadgets of all types tends to take us into a dream world wher... read more

8 Reasons You Need a Strategy for Managing Information...Before it's too late by , for

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8 Reasons You Need a Strategy for Managing Information...Before it's too late This is a copy of the keynote I gave last month at Docflow 2010 in Moscow.  read more