Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

Enterprise Information Management, who are the leaders? by , for

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Competition in ECM and EIM is not new, but it seems that the publisher side maneuvers started a few years ago are rapidly gaining in intensity. There have been many statements about the Info... read more

The Project Team for a Successful Email Management Implementation by , for

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For a successful project, you need a solid project team.  These will be the staff that will do the work on the project, including: - Estimating, scheduling, and planning timelines,... read more

ECM starts with Paper by , for

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Admittedly Enterprise Content Management (ECM) is much more than paper, but paper is often where ECM starts. Contrary to popular opinion paper is not the enemy. In fact, Paper is an Asset. To be... read more

Scanning is Simple by , for

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Yep, there I said it. Scanning is Simple. Let’s be honest. It’s really quite easy to take a good picture of a document. It can be as simple as … Click.  &nbs... read more

Managing Organizational Change in a SharePoint ECM Project by , for

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Many SharePoint ECM projects fail not because the technology implementation was flawed or the business process did not provide the desired enhancements, but because the end users found ways arou... read more

Indexing - Applying Metadata to Records and Information by , for

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‘Indexing’ is the process of capturing relevant metadata associated with your records.  Some of the metadata is used to index the records to make retrieval easier; some of the m... read more

A SharePoint "Etch"? by , for

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There are two types of people who are involved in SharePoint…1) OKS (pronounced “Ox”) - Only Know SharePoint and 2) ETSSH (pronounced “etch”) ECM to SharePoint Swi... read more

Why Create a Taxonomy for a SharePoint ECM Implementation by , for

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I was in a customer presentation the other day and was asked about the importance of a taxonomy to the successful implementation of a SharePoint ECM solution.   Why do you need a taxon... read more

Building a User Group for the Implementation of an ERM System by , for

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First, a senior staff person who is appropriate to serve as lead user needs be identified and their commitment to the ERM and the project needs to be gained. Such a person should be:... read more