Driving Organizational Behaviours by , for

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When establishing an ECM environment, one of the key considerations is organizational behaviours. How the organization will function. This should be based on a core set of ECM principles and the... read more

Seen but not Heard by , for

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We have heard this before, probably as children. In days past, grandparents might be heard to say, “Children should be seen but not heard”, especially around adults who are trying to... read more

Thoughts from the Home of Country Music by , for

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What started with a round of golf ended with a fare adieu. No, I’m not talking about my in-laws’ trip into town this past holiday weekend. I am actually referring to the AIIM Documen... read more

Confidential Information Needs to be Locked by , for

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The recent Wikileaks event exposing thousands of White House state department confidential documents has highlighted not only the human side of diplomacy but the urgent need to lock individual f... read more

MOSS to MOSS Resuscitation by , for

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Information Today's KMWorld held its first ever SharePoint Symposium this past week in Washington DC. A personal highlight was when one of the presenters summoned the cognitive glue that dre... read more

So, you’re planning to use SharePoint, why? by , for

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Perhaps you are in a situation where your organization is evaluating the use of SharePoint or you may be the one whose organization made the choice and now you are faced with making it all work.... read more

When Something Goes Wrong by , for

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I think Australian Author Clive James said it best when he said, “It is only when they go wrong that machines remind you how powerful they are. “ Think about this for a second. OK ti... read more

What’s upfront is what counts by , for

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Ok, you’re probably thinking, what’s he talking about, the front of what? Well I’ll tell you it is what we do upfront – in advance – as part of the ECM, ERM, ShareP... read more

Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

One Source of the Truth by , for

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In a software demo for a Content Management application, there were two slides about Collaboration I really related to.  These two slides are my favorite because the represent the two types... read more