BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

Sun Microsystems Was Right: The Network IS the Computer! by , for

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Remember a whole bunch of years ago when Sun Microsystems ran an ad campaign stating that “the network is the computer”? Don’t worry if you don’t; it may just be because... read more

Giving Up Bad Content Management Habits for Lent by , for

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Growing up, I was raised in a Catholic family and attended private Catholic schools from 1st to 12th grade, excepting my freshman year. After the excitement and fun of Mardi Gras (after growing... read more

Forget the Gap: Mind the Fundamentals! by , for

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File these under the heading of “what you don’t know CAN hurt you!” “We have ‘search’ so we don’t need taxonomies or metadata to find things.&rd... read more

We don't need no stinking governance.. by , for

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I am still amazed that so many folks feel there is no need for an “official” governance practice when we have so much technology to handle all of our needs. I know this sounds like I... read more

Capture: The benefit is there, have you realized it? by , for

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When I mention capture in relation to Enterprise Content Management (ECM), most people immediately think of scanning or imaging. The reality is capture, in full and as defined in the AIIM Indust... read more

Are you the Scan Man? by , for

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When you think about it we are all the Scan Man these days, with the capability to capture information anywhere at any time. Capture of paper-based information is now a commodity available to an... read more

3 Reasons Business Needs Don’t Precede Technology Decisions by , for

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It never ceases to amaze me how almost any conversation about any information technology eventually comes around to the same thing: the need to identify the fundamental business problem that the... read more

How did this get here? by , for

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This is a question that should be asked in relation to content entering a process. How did that get here? We get information sent to use constantly by email, fax, and any other means possible in... read more

Are "Systems of Engagement" Really All That New? by , for

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I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement.” At the sa... read more