The Truth About Folders by , for

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Chris Riley wrote a post last week here at AIIM, complete with video, against folders. He gave lots of reasons and explained many problems, but he ignored the positives. I feel his opinion is ta... read more

Technology does not equal ECM by , for

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There are many times in my classes and lectures when I have asked the simple question, what does ECM mean to you and the response is related purely to technology. When I hear this, I cannot say... read more

Longevity: An Ancient Lesson by , for

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I just returned from a vacation trip in the Mediterranean region. This is something that my wife and I had talked about for many years, the idea that we would explore the ancient ruins in Rome,... read more

Content, Records & Forms: Lands of the Lost by , for

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One of the (few?) perqs of being a consultant in this space is the opportunity to spend time in a number of professional disciplines. For me, the usual suspects are content management, records,... read more

Tweet. Post. Get Fired. by , for

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It is amazing how many folks are facing the possibility that they could be fired for something they Tweeted or posted in Facebook, LinkedIn or other social media outlets. A quick search shows th... read more

Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

Take it from ‘Glee’: New Media Can Be Anti-Social by , for

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If you’re still among those who wonder whether or why social media need to be managed as part of an overall information strategy, then consider this latest example from the world of entert... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

Darwinistic Information Management - Native Work Habits vs Reality of Systems by , for

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Coffee cups hold tremendous insight into information management (besides holding my favorite beverage).  While cleaning my office desk last week I had a revelation about how we manage our p... read more