ECM and Records Management System Design Issues Impacting End-User Change by , for

Blog Entry

It is well known that the primary reason ECM and records management implementations fail is because of change management issues. This seems to happen even if a significant change management effo... read more

Email and Policy: Like Oil and Water by , for

Blog Entry

Here we go again, another state agency, this time in New Hampshire, has raised the challenge of email management and was highlighted in the May 9, 2010 post on the UnionLeader.com. In this artic... read more

Hopeless? Records Management for Email by , for

Blog Entry

Is it ever going to be possible to manage emails as records?  I’m beginning to wonder.  There are at least five viewpoints regarding the purpose, value, threat and burden of emai... read more

The secret word this week is: Email by , for

Blog Entry

Once again this week we are hearing about email as a source of reference in a hearing and the problematic issue for organizations. I am of course referring to the current inquest into Goldman Sa... read more

"Trust, but verify" - How do you encourage use and innovation without increasing risk? by , for

Social Business

Discussion

I find myself answering questions about many E2.0 technologies with my Compliance voice. Why are you asking me, "Can we use LinkedIn? , When we post an opening on a blog do we have to keep... read more

Accelerated Adoption of ECM Across an Organization – Why is this Important, and How do I do it? by , for

Blog Entry

One of the great challenges of the Enterprise Content Management industry is that it is seldom truly deployed enterprise-wide. It is most often deployed for a specific business application or de... read more

Getting to Know You. Well, Me Anyway by , for

Blog Entry

My interest in content and records management started at my first job out of college, with NCR Corporation, back in 1986. At the time, software applications and hardware platforms were tightly c... read more

Social networking and the retention of “e-communications” by , for

Blog Entry

Travelling home from a long week on the road, once again I’m reminded of a growing challenge in the market.  The client I am advising is preparing to properly preserve and dispose of... read more