Why Mobile Banking Advances Should Signal Compliance Retreat by , for

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It’s been so crazy around here that I plumb forgot to talk about one of the more nerve-wracking announcements of the last couple of months – namely Bank of America’s plan to be... read more

The Compliance Message Behind Facebook’s New Messaging System by , for

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Facebook this week announced a new messaging system that encompasses and integrates email, instant messaging, SMS, and, of course, Facebook messaging. The idea is to bring together these previou... read more

Can Collaboration and Compliance Co-exist? Key Takeaways from AIIM Webinar by , for

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We live in an interesting time. The culture around content creation is growing more open, more free. But compliance requirements are not. Thanks to social media, blogs, wikis, discussion for... read more

Foreclosure Crisis Highlights Need for Document Policy Enforcement by , for

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I've been writing lately about how politics are a rich source of document-policy lessons, but a discussion at the ECM course I taught last week centered on the need to stress policy enforcem... read more

Records Inventorying: Deontic Questions with Criterial Leap by , for

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  So, I’m trying a new (for me) inventorying technique: deontic questions with criterial leap. I know, I know--but stay with me here.  Basically it’s active lis... read more

Me-Mail and the Me/Myself Privilege by , for

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Last week’s trip down Politico Lane took us into the realm of propagating compliance out to the people and parties you work with on the outside. Today, we’ll gaze into the maw that i... read more

Techniques for Discovery of Social Content by , for

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Records management issues around the content created in social applications are getting a lot of attention these days. My previous post dealt with the retention of social content – content... read more

Applying Retention Periods and Complying with (Retention) Schedules by , for

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**Views expressed in this blog are my personal views and not those of my employer. Any reference to any living person or organisation, past or present, is entirely co-incidental** This week... read more

Compliance and the Smaller Business by , for

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Remember when the government got compliance-happy a bunch of years ago (Sarbanes-Oxley, HIPAA), and smaller firms screamed because they knew they couldn’t shoulder the cost of compliance a... read more

Enterprise 2.0 and legacy system integration. by , for

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  Over the summer I have many interactions with C-level executives in public agencies, universities and private companies about the concept of Enterprise 2.0 or in layman’s terms... read more