A Bad Case of SharePoint by , for

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If you have ever had food poisoning, you know that the moment you realize it, your thoughts are highly focused on dealing with the symptoms. Afterwards, you work your way through the recovery pr... read more

Putting the "F" back in Social by , for

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The digital workplace and digital living room are creating an interesting phenomenon of transforming our normal day-to-day communications to a combination of status updates, tweets, texts, blogs... read more

The Goal's the Thing: Technology Is a Means Not an End by , for

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What is the intersection between new, social technologies and the established practice of internal communications? Why discuss technology with internal communications people? I will be speaking... read more

Scope Creep- the silent deadline killer (with bonus podcast!) by , for

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Hate reading? Listen to the podcast that accompanies this: The new year has been kind to my team. We have been fortunate to earn a number of new customers in the past month or so, inclu... read more

Real Adoption Changes The Communication Culture by , for

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The communication culture is a key part of an organization's culture. The communication culture includes the tools we use for communication and it regulates who can talk to whom and what can... read more

Email's Role in an Enterprise 2.0 Environment: Signal Not Source by , for

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Is Enterprise 2.0 an evolution of business or a revolution? If I had to be pinned down to an answer, I’d say “evolution”. Or to be more accurate: it's a revo... read more

Welcome the the DIY Generation by , for

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The concept of Do-It-Yourself (DIY) is not a new one in fact it has been around for many years. I can remember as a teenager working on my cars – of course that was my interpretation of wh... read more

I know what I mean . . . Don't you? by , for

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Recently, I asked a question on a KM forum asking for examples of best practices for collecting and processing requirements for a KM tool implementation. I thought I phrased my request in a clea... read more

How to Break the Tyranny of E-mail by , for

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"Identifying where email is being overused and abused is a good indicator as to where collaboration tools will be valuable" - Nikos Drakos, Research Director at Gartner E-mail... read more

Enterprise 2.0 - what does it actually mean? by , for

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It seems like a fair amount of time has passed since the buzzmasters started using the term "Web 2.0" and it wasn't long before the enterprisey types followed with "enterprise... read more