Inside the Process Multiverse by , for

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  As a child growing up in the UAE, I remember a distant relative visiting us and educating my dad about sending money home to his parents in India through him and his “contacts&r... read more

Systems of Engagement - A bridge too near? Where I disagree with the study... by , for

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It’s now about a year since AIIM first introduced their study “Systems of Engagement and the future if Enterprise IT” (led by Geoffrey Moore). While the concept resonates well... read more

Do you have a cloud project that is "shovel ready"? by , for

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Money spent on so called “shovel ready” projects implies that workers and projects are ready to go. In that spirit, it seems like most organizations have at least a few projects that... read more

Open Source Communities as Social Business in Action by , for

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While some goals and aspirations of Social Business seem new to many organizations, they are not new in the software world. The fundamentals of a successful open source development project are o... read more

Making Virtual Collaboration The Norm by , for

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I often argue that in order to realize the benefits of the virtual organization, such as reduced travel costs, flexibility in resource allocation and rapid access to expertise to wherever it mig... read more

The SharePoint 2010 “Magical Mystery Tour” by , for

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The Perceptions vs. Reality of I.T. and New Technologies When discussing with a client who is considering or beginning the process of rolling out SharePoint 2010, I sometimes feel like a bro... read more

HR 2.0 by , for

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  In my last post, I talked about how HR was an area of particularly intense social media (SM) activity at the organizations I work with. I tried to describe not only why HR as a discip... read more

#ECMjam: SharePoint and ECM by , for

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Join us on August 11 from 11-Noon EST for a tweet jam focused on the role of SharePoint as a tool for ECM. If you "went" to the last one, you know how this works, skip down to the... read more

OpenSocial: "Social Content" Meets ECM? by , for

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    Whether we talk about Systems of Engagement, collaboration, next generation intranets or Enterprise 2.0, organizations are recognizing the growth of social b... read more

Enterprise 2.0: Transforming your workforce into a global pool of talent by , for

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The traditional hierarchies and silos of communication in organizations worldwide are crumbling. SaaS is coming of age and, as concerns around security, control and uptime subside, the social an... read more