AIIM in Review: Good, Bad, and What Should be Different by , for

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Unlike many other attendees, I had no airline or per diem expenses for last week’s AIIM conference because I live in Philadelphia and the convention center is a half-hour train ride away.... read more

How to Break the Tyranny of E-mail by , for

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"Identifying where email is being overused and abused is a good indicator as to where collaboration tools will be valuable" - Nikos Drakos, Research Director at Gartner E-mail... read more

Failure is not an option: Making Change Happen by , for

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Napoleon Hill in his classic work, Think and Grow Rich, tells us we should burn all our ships. “Every person who wins in any undertaking must be willing to burn his ships and cut all s... read more

Who’s Going to Tell the Boss He’s Wrong? by , for

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We get paid to tell our clients the hard truths. This is something that new employees at Booz Allen Hamilton hear from the very first day we’re hired. As consultants, it’s often our... read more

Social Media – A culture shock by , for

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Ever since we started talking about Social Media the discussion about culture and how to get workers to use the technologies in a meaningful manner has been ongoing as well. It seems almost like... read more

Accelerated Adoption of ECM Across an Organization – Why is this Important, and How do I do it? by , for

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One of the great challenges of the Enterprise Content Management industry is that it is seldom truly deployed enterprise-wide. It is most often deployed for a specific business application or de... read more