Why changing 1.0 behaviors is harder than we might think by , for

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In "Switch - How to Change Things When Change Is Hard" by Dan Heath and Chip Heath, the authors argue that self-control is an exhaustible resource. With "self-control", they... read more

E2.0 Usability secret- hint, use two monitors by , for

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  The secret to productivity is having at least two monitors, preferably large enough to comfortably run multiple programs on each monitor.Such a simple idea right? I bet that most of... read more

ECM and Records Management System Design Issues Impacting End-User Change by , for

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It is well known that the primary reason ECM and records management implementations fail is because of change management issues. This seems to happen even if a significant change management effo... read more

Living in a land unknown by , for

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Everywhere you go and everywhere you look, there is information coming at you. Reaching the Zeta byte range, this information hits you from all sides and in every form attacking your sight and h... read more

Welcome the the DIY Generation by , for

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The concept of Do-It-Yourself (DIY) is not a new one in fact it has been around for many years. I can remember as a teenager working on my cars – of course that was my interpretation of wh... read more

Resistance to Change by , for

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In the previous blog that I posted (“Progress at Different Paces”), it was observed that user acceptance and adoption of records management and ECM systems appear to be a widespread... read more

When the Ideal Solution is not the Ideal Solution by , for

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The alignment of business and technology is absolutely critical to the success of an ECM implementation. This isn’t a big secret and I’m certainly not the first to come up with that... read more

Are we evolving or regressing? by , for

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In my classes I often promote discussion on the current, past and future state of information management. Typically there will be pros and cons about most aspects and I once posed the statement... read more

Get With the Flow by , for

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The recent running of the 114th Boston Marathon sparked thinking about the conditions of "flow" as manifested in sport that Mihaly Csikzentmihalyi so often refers to in his seminal wor... read more

The secret word this week is: Email by , for

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Once again this week we are hearing about email as a source of reference in a hearing and the problematic issue for organizations. I am of course referring to the current inquest into Goldman Sa... read more