Process Size – It’s all about Management Capacity by , for

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  Back in February 2011, Peter Schooff of eBizQ.net asked a very important question, “How big is a process?” The very insightful comments that answer the ques... read more

Connect business problem analysis to change management by leaving no people behind by , for

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One of the more intriguing lines of inquiry at a recent meeting of the AIIM New England Chapter had to do with my assertion that there is a connection between analyzing your business problems an... read more

The Chaos of ECM-BPM Strategies by , for

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Setting your ECM or BPM implementation strategy can appear to be pretty straightforward. After all, you either want to manage your content or manage your process. To achieve that, get some exper... read more

Quantity, Not Necessarily Quality, Matters by , for

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I overheard two friends in as many days making the same comments about their social networks -- they were in the process of shutting down their networks, decreasing the number of people they con... read more

Agents of Change by , for

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I’ll be speaking at AIIM 2012 (San Francisco. March 20-22.) Part of what I’ll be talking about during my session has to do with changing behavior. Below is a little insight into that... read more

Social Pays It Forward by , for

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There is great value in the immediate, real-time connections made within the various consumer-based social platforms. Within the enterprise, however, the greater value is realized over time.... read more

The Value of Social in the Enterprise by , for

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It's easy to get caught up in the movement toward social applications for the enterprise. End users are driving it. They expect it. So much about the way that we connect, the way we interact... read more

Taking Merger Integration All the Way to the Knowledge Bank (Part 2) by , for

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After three SharePoint migrations plus an acquisition and a merger thrown in for good measure I'm starting to believe that SharePoint integrations are a little like childbirth: if the mother... read more

The Need for Change Management by , for

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There is a natural progression in the growth and development of a software development team or start-up. As the problems and your solutions get more and more complex, the tools you require to ma... read more

Mr. Popularity and Your Enterprise 2.0 Community by , for

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Let's do an experiment. Take five minutes and do a quick search of your organization's blogs, microblogs, wikis, and forums that are available behind your firewall - and then let me know... read more