Better Customer Experience Starts with Scrapping the Paper by , for

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Digital marketers and customer experience advocates may, on occasion, forget the basics. The Web Engagement / Customer Engagement  / Customer Experience advocates championing W... read more

Capture at the Point of Origination: Enabling the Agile Enterprise by , for

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  An AIIM Webinar preview. Like what you read? Register for A Little Business Process Management With Your SharePoint today.  Most business processes are initiated, or impacte... read more

AIIM is a Mover and Shaker in the Tech Press... 2012 Off to a Great Start by , for

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I'm only a couple of weeks into my new marketing role with AIIM and my mind is already blown with just how influential this organization has become, particularly with the Industry Watch repo... read more

Demystifying Forms Processing and Data Capture by , for

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Forms Processing is a proven technology that allows organizations of all sizes to benefit by improving efficiency and decreasing operational costs.  There are many case studies available on... read more

Contributing content via mobile – Ubiquitous Information Capture by , for

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Accessing content from mobile is certainly an undeniable trend as the proliferation of these devices continues within business organizations, as well as for personal use. One of the inherit issu... read more

Mobile Data Capture in 2012 by , for

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Over the past year, we have discussed the possibilities and potential of mobile data capture in a variety of situations. From discussions on mobile capture applications and consumer education, t... read more

A scanning project worthy of a 'Band of Brothers' by , for

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I opened a letter that has sat untouched for the last 70 years. Musty, brittle, and faded, I pried the paper from its well-worn sleeve. For the past few days, I’ve repeated this ritual hun... read more

(e)Discovering OCR by , for

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I’d like to again introduce my colleague, Scott Thompson, senior product marketing manager at ABBYY USA, to the AIIM Community Blog to discuss OCR and capture use in the legal industry.... read more

Totally Mobile! by , for

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Every time I hear this term “totally mobile” it reminds me of a friend I had in high school who was raised in California and moved to New England. He had been working on an old car h... read more

A Scanner Here and A Scanner There - What this all means for Automation by , for

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I have seen quite the plethora of news about scanners with embedded OCR recently.  Seeing the term “OCR” come across in my Google news feed is quite exciting, and a great way to... read more