ECM, BPM, and the Cloud: First Things First! by , for

Blog Entry

If you're like me – and I know I am – then you're probably sick of posts and articles with headlines such as the one above. But I am fresh off a number of conversations with... read more

One Size Fits All Workflow? by , for

ECM

Discussion

Is there such thing as a "one-size fits all" workflow solution?  Do you see most companies needing to implement more than one workflow technology? Many excellent questions are... read more

Out with the UAT! by , for

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Its long been more than a decade of software project deliveries for me and over the period it has been punctured with many a UAT. If I were to honestly rate failure-to-success ratios with U... read more

Inside the Process Multiverse by , for

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  As a child growing up in the UAE, I remember a distant relative visiting us and educating my dad about sending money home to his parents in India through him and his “contacts&r... read more

Memo to Senior Staff: Wake Up and Smell the Value by , for

Blog Entry

In a relatively recent survey conducted by CIO for SAS, just 14% of responding IT and business leaders said their organizations are just starting to realize the value of the information at their... read more

Take Two Tablets and Call Me in the Morning by , for

Blog Entry

Got people on the road who need ready access to your organizational information? Need to capture information from the field on a device that is smarter and more multifunctional than a netbook bu... read more

Ramadan in the GCC – A lesson in ECM & BPM Project Governance. by , for

Blog Entry

  The Holy Month of Ramadan brings forth a religious and spiritual ambience to the GCC. How it manages to create this mood is through reduced working hours ( 6 hours... read more

Oh, the Humanity! by , for

Blog Entry

During my AIIM webinar last week on BPM and workflow, the conversation at one point turned toward how hard it can be to solicit information about how an organization’s business processes a... read more

The Three "E"s of BPM/Workflow Success: Flexibility, Scalability, Simplicity by , for

Blog Entry

Discussions before, during, and after an ECM Practitioner class I led last week again reinforced just how hard we can make things for ourselves as we deal with content and process management tec... read more

ECM = Enterprise Culture Management: The GCC Analogy by , for

Blog Entry

  There is no dearth for reading material on the impact of Culture on an ECM program. However, most of these originate from developed Western nations where the social culture... read more