It's time to seriously think about what we're measuring by , for

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One of the lessons from the last Enterprise 2.0 conference was the new focus on metrics and business processes. The reason is quite simple : many of enterprise 2.0 successful early adopters star... read more

Physician, Heal Thy Process by , for

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There is no secret about the reason for the healthcare sector to increase focus on content, records and process management. Mandates from the Obama Administration and Health and Human Services (... read more

Enterprise 2.0 at the crossroads : when enthusiasm meets rationalism by , for

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In my last post I pointed at the fact employees could not be considered as normal people since they operate in a rationalized and constrained context that prevent them for being in the worplace... read more