Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

8 reasons to add eForms to your capture strategy by , for

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  Electronic forms are often overlooked when it comes to capture, as people think it’s easier to look at getting rid of file cabinets versus changing processes and adding technolo... read more

Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

It is all about process! by , for

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For those who watched the Lions play this past Sunday, what you heard and continue to hear was how the process of what once was considered to be a touchdown catch, was not finished. Thus the tou... read more

Ultimate Context - Social Business Processes by , for

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In the absence of context, Enterprise 2.0 is often a "technology in search of a problem".  Enterprise 2.0 is infinitely more effective when delivered in the context of business pr... read more

The Art of Capture- Step 1, Control the Battlefield by , for

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Part one in a series that examines the process of electronically capturing in Web-based forms the information trapped in today’s paper-based processes. I’ve spent the last few ye... read more

BPM is a Team Sport by , for

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In many of my classes and lectures I am often asked who is responsible for a Business Process Management (BPM) project. Who should be leading the effort and own the responsibility of it all? Whi... read more

Earth: Such a Tiny Planet by , for

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Here I sit at the Doha Marriott, enjoying the view, reflecting on the past week and looking to the week ahead. Fully connected and executing those activities I need to carry out in relation to m... read more

SharePoint: A Point of Confusion by , for

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Recent AIIM Research reveals that the rapid adoption rate for SharePoint has created confusion in many organizations regarding their future strategy for information management,particularly those... read more

If BPM is important, use it! by , for

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Recent findings in the AIIM Industry Watch Report titled Business Process Management: Are we Making the Most of Content-Driven Processes, show that 69% of the 495 responding companies consider B... read more