A Baseball View of "Suites" vs. "Breeds" by , for

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The manager and general manager of a Cape Cod Baseball League team once assessed their club’s ouster from the playoffs by telling me, “This team had a lot more individual talent than... read more

Tweet. Post. Get Fired. by , for

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It is amazing how many folks are facing the possibility that they could be fired for something they Tweeted or posted in Facebook, LinkedIn or other social media outlets. A quick search shows th... read more

Mapping vs. Modeling by , for

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If we think about maps the most familiar to us is the road map. Then we can have many maps together and create a road atlas. These are great for allowing us to see where we are and where we migh... read more

Social ACM by , for

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We talk about Enterprise 2.0 as if it were some kind of separate thing, a standalone discipline we could embrace and all our old fashioned E1.0 pursuits would fall away like scales from our eyes... read more

Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

AIIM/Info360 Lint in the Cranial Vent by , for

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After spending 3+ days at the AIIM Conference/Info360 event in Washington, DC, my brain is clogged with all kinds of interesting nuggets! Here are but a few of the more intriguing story lin... read more

BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

We don't need no stinking governance.. by , for

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I am still amazed that so many folks feel there is no need for an “official” governance practice when we have so much technology to handle all of our needs. I know this sounds like I... read more