Process Automation = Paranoia by , for

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Demand for process automation is rapidly increasing as organizations struggling to compete in a stressed economy work to survive and hopefully grow. The concept of process automation is a sound... read more

Memo to Senior Staff: Wake Up and Smell the Value by , for

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In a relatively recent survey conducted by CIO for SAS, just 14% of responding IT and business leaders said their organizations are just starting to realize the value of the information at their... read more

Take Two Tablets and Call Me in the Morning by , for

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Got people on the road who need ready access to your organizational information? Need to capture information from the field on a device that is smarter and more multifunctional than a netbook bu... read more

Rely fully on the technology. Really? by , for

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Imagine an information management environment where all you have to do is turn on technology and it maintains your information perfectly, flawlessly and forever. No more worrying about a taxonom... read more

Ramadan in the GCC – A lesson in ECM & BPM Project Governance. by , for

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  The Holy Month of Ramadan brings forth a religious and spiritual ambience to the GCC. How it manages to create this mood is through reduced working hours ( 6 hours... read more

Oh, the Humanity! by , for

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During my AIIM webinar last week on BPM and workflow, the conversation at one point turned toward how hard it can be to solicit information about how an organization’s business processes a... read more

Ae you ready? by , for

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Here we are, Florida in August, headed to the height of hurricane season. This time of year always makes me think about being ready for the possibility that nature might decide to wreak havoc. I... read more

Hey! I know you. by , for

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Recognition. Having the ability to see something or someone and know what it is or who they are. We humans have this capability through lifelong learning. We start from the day we are born, lear... read more

The Three "E"s of BPM/Workflow Success: Flexibility, Scalability, Simplicity by , for

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Discussions before, during, and after an ECM Practitioner class I led last week again reinforced just how hard we can make things for ourselves as we deal with content and process management tec... read more

FDA: Embracing Mobile Devices by , for

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I recently ran across a post on the U.S. Food and Drug Administration’s (FDA) website titled “FDA Proposes Health APP Guidelines”. The fact that the FDA has taken a proactive a... read more