Big Data? Big Whoop. by , for

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  Over the past couple of days I’ve been seeing a number of posts and tweets about Biiiiig Dataaaaaaa (ring announcer voice in my head)! What is “Big Data”? Check... read more

Retention Needs an Enema by , for

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Ok, bear with me.  I was talking with Randy Kahn the other day, a respected colleague in the RIM world, and in addition to a delightful discussion about my new Doc Martens boots and 80s alt... read more

Thinking Consumers First – Usability Rules! by , for

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“Do you know the employees at your company?”  Success in deploying, adoption and usage of Enterprise 2.0 (E2.0) solutions is highly dependent on one key factor. That factor is t... read more

Portals - Good to Great using Qualitative Analytics by , for

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User's interactions are not clinical. What does this mean? As much as computing's beloved ones and zeros can create amazing online solutions, they fall short of being able to accurately... read more