Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Content Chaos - All organizations suffer from it, but what do you do? by , for

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Content Chaos – all organizations have it.  Whether you’re a small-medium sized business, government agency, or a huge enterprise, you have content everywhere that needs to be m... read more

The Social Business Roadmap: Background by , for

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In my last post I introduced the AIIM Social Business Roadmap. This will be the first in a series of posts that explores the roadmap in more detail. For this post I'd like to focus on some b... read more

Experts needed to develop new information management certification! by , for

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We have already several experts willing to help us on a number of topics, but would like some more experts for the below topics for an in-person workshop in Baltimore Tuesday, May 3, throug... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

Meanwhile, Back at the Farm by , for

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Whenever I go to a conference like Info360, I come back with my head full of ideas, but I like to find one thing I can focus on right away. This year, that will be “Findability”. I&r... read more

AiimEx.., er, I Mean Info360 by , for

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Yesterday afternoon, I gave a presentation at Info360. This is the 12thtime I have attended this conference, and the sixth time I have been a presenter. We have been informed that this is the fi... read more

Production vs. Distributed vs. Workgroup Scanning --- Aren’t they all the same? by , for

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When it comes to scanning documents the vendors have chosen the terms Production, Workgroup and Ad Hoc to describe the scanning process and ultimately to define the customers. While I think... read more

We Can Only Make an Old Car Ride So Much Faster by , for

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It’s not that I don’t like e-mail.  I do believe it’ll still have its place, together with the typewriter, vinyl record and the Walkman.  Ok, that may sound a little... read more