What's the Difference between a Scanner and Scanning? by , for

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It’s important to differentiate between the Technology and the Technologist. I have been thinking about this for quite a while. Then, as he is wont to do, Chris Brogan summed it up perfect... read more

If all you have is a Social Hammer... by , for

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“When will you stop giving us more tools and start making our lives simpler”?  That was the question I was asked during a casual meeting last week with some classmates from the... read more

Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

Attention Capture Community- World Paper Free Day is October 28th by , for

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  When it comes to “going paperless”, it’s not something that you can do overnight. You didn’t create all of your paper or manual processes that rely on them in... read more

Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

ECM starts with Paper by , for

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Admittedly Enterprise Content Management (ECM) is much more than paper, but paper is often where ECM starts. Contrary to popular opinion paper is not the enemy. In fact, Paper is an Asset. To be... read more

It is all about process! by , for

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For those who watched the Lions play this past Sunday, what you heard and continue to hear was how the process of what once was considered to be a touchdown catch, was not finished. Thus the tou... read more

What is the cost of a Lost Document by , for

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Have you ever spent time looking for a document or a receipt? And no matter where you looked you could not turn it up? Did it make you mad? Did you think you could have been using that... read more

How I became the SharePoint Ninja by , for

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I am not exactly sure when I became the SharePoint Ninja, but once it took hold it stuck. Now more people in the SharePoint community know who the SharePoint Ninja is than who Michael Doyle is.... read more

When is Content Relevant by , for

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In the Enterprise Content Management (ECM) world content can exist in several places and multiple formats simultaneously. In this post  I will focus on the aspect of Content Relevance. In s... read more