E2 Adoption Success in a Toy Store by , for

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Last week I had an intense realization around the fate of E2 adoption - in a toy store. Upon entering the store, my adult facade fell away and I stood wide-eyed, glancing in anticipation at... read more

You can capture but can you organize by , for

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When I was just a document imaging jockey I thought everything started with a scan and ended with high quality electronic files or data streams exported.  I soon realized that getting peopl... read more

Age Gap Fallacy and Social Networking - The "Perspective Gap" Impacts Enterprise 2.0 Adoption by , for

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"How many people here are on Linkedin?" I asked a group of business professionals to whom I was speaking about enterprise social networking.  Everyone in the group raised their ha... read more

E2.0 Adoption Strategy - "Hidden" Influencers by , for

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Over dinner a friend was sharing details of a new startup his acquaintances were launching.  As he told me more about the end users and their experience it dawned on me that the success of... read more

Enterprise 2.0 Strategy: Build Relationships First, Build Technology Later by , for

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The Challenge of Internal Communications I recently joined a local roundtable group here in Seattle made up of business leaders focused on the challenges of internal business communications.... read more

Technology Configuration Trap by , for

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My last post was about putting guidelines around the fine-tuning of recognition accuracy.  This post, similarly, is about the risks of being overwhelmed by product features and configuratio... read more

How do you deal with the critics and skeptics in your organization? by , for

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I recently came across this interesting video of a Harvard Professor discussing selling ideas within an organization (link available at the end of this post).  And it's no secret that S... read more

Make It Work: One Key to Enterprise 2.0 Adoption by , for

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For all the success of individual technologies, the array of technology in a person’s life can be daunting. Increasingly, individuals choose products and services that are highly-personali... read more

Is Introduction of Enterprise 2.0 an Objective or Subjective Process? by , for

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Don’t believe me. Unless you do believe me. Make up your own mind. That’s how I’ll be starting my presentation this Friday, October 15th, when I’ll be speaking at Sha... read more

Tough Love: Change. Now. Or Get Hacked by , for

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You’ve seen this kind of post before. Most recently, by Rob Gray when he said that most in this community build “systems of control” when we should be building “systems o... read more