Experienced technical project manager with the ability to understand client and business needs. Significant involvement with technology for supporting virtual employees and home agents. Over fifteen years of business knowledge in computer and internet services that includes B2B marketing, consulting, sales and customer service. Earned MBA concentrated in MIS. Specialties Microsoft SharePoint user acceptance | Virtual worker and home agent technology | Implementing technical solutions for business needs | Communicating benefits and value of technology | Learning about new technology and industry trends | Improving communication and sharing information | Solving customer service problems | Building client service relationships | Taking ownership for commitments Strengths Finder: Input, Learner, Connectedness, Individualization and Responsibility