Jeffrey Piper

Jeffrey Piper

Community Profile

Chief Customer Officer

Bio

A seasoned executive with 20+ years of service-related sales, support, business development and professional services experience. Currently serving as Chief Customer Officer for SpringCM, the leading Cloud document management and workflow platform. Responsible for customer advocacy, professional services, technical support, training and partner enablement.

Latest Blog Entries

Cloud Content the Way Business Needs It

Business users are demanding tools that allow them to work with content from anywhere, at anytime and with anyone. Extending on-premise ECM systems to users outside the firewall and on mobile devic... read more

Mobile BPM -- Driving Process Agility

As usual, I was up against a tight deadline to give final approval on a statement of work that needed to go out for signature today. True story – I had just boarded a plane so I grabbed my new 4G-e... read more

Process Automation: Tools to Match the Job

I’ve heard on more than one occasion, workflow or process automation would be great if only it were fast, easy and inexpensive to implement. Oh, and by the way, I need to extend the end user experi... read more

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