David C. Brown is the founder & CEO of Business Complete Solutions, and the inventor of its business performance improvement tools: i360 Framework and TruBPI analysis method. He has more than 30 years of experience in information technology and business process improvement, and more than 20 years addressing security issues. Some of David C. Brown’s certifications: • CIP: Certified Information Professional • Automated Business Process Discovery Expert • CISSP: Certified Information Systems Security Professional • PMP: Project Management Professional • CEH: Certified Ethical Hacker • HIPAA: Privacy, Security • Six Sigma Green belt • ECSA: EC-Council Certified Security Analyst • ITIL V3 Foundation for Service Management • MCDBA: Certified Database Administrator • MCSE: Certified System Engineer • Computer Forensics