I am the AIIM Training Manager at NokusaEI. We present ECM training and education (AIIM); as the only recognised partner of AIIM in Southern Africa, NokusaEI presents Master certification courses in various programmes, including: Enterprise Content Management (ECM) Electronic Records Management (ERM) Information Organisation and Access (IOA) Business Process Management (BPM) Email Management (EMM) and SharePoint Nokusa Engineering Informatics (NokusaEI) is a leading international consulting company, specialising in Enterprise Content Management (ECM) strategies, solutions and implementations. NokusaEI is a South African based, privately owned BEE Company that operates in both South Africa and Australia. NokusaEI assists organisations with the ECM strategies, methods and tools to capture, store, manage, preserve and deliver all types of information in support of business processes. This includes: ECM Strategies and ECM Implementation Roadmaps, this includes the development of Product independent ECM Programmes focusing on: Document management Records management Document Scanning Email management Data and document archiving Electronic Forms Compliance SAP ECM system implementations; as the ONLY SAP Special expertise partner in ECM, NokusaEI is recognised as the leading experts within the SAP ECM industry. NokusaEI have been involved in more than 150 project implementations in many leading organisations. Amongst its customers NokusaEI is proud to include ArcelorMittal, BHP Billiton, Eskom, Engen, Exxaro, Caltex, City Power, Department of Defence, Gauteng Department of Social Care, Implats, Kumba Iron Ore, Lonmin, Petronet, PetroSA, SABC, SABMiller, SANBS, Sappi, Sasol, Sentech, Transnet, Xstrata Alloys, Xstrata Coal and various Government departments within the Intelligence community in South Africa; Saudi Aramco and NPIC in the Middle East; and Auckland Regional Council, WMC Resources, Zinifex, Tomago Aluminium, Rio Tinto, BHP Billiton, Leaseplan and National Australia Bank in Australasia.