I help individuals, small business, nonprofits, and others come together and resolve their differences. Through collaboration and appropriate dispute resolution, I make it easy to build consensus and resolve difficult issues, face-to-face and/or online. I believe good things happen when people find ways to respect, understand, and appreciate each other. As a certified mediator since 2001, I’ve successfully mediated hundreds of civil and commercial disputes, including 3 years as an online mediator of eBay disputes. Currently, I work as a mediator and mentor in the British Columbia Court Mediation Program, and also conduct mediations privately. My consulting experience spans 3 decades, starting with work in the civil engineering field (construction project manager, surveyor, planner), 15 years with large systems integrators (business analyst, project facilitator), and most recently, as a freelance consultant to public and not-for-profit organizations. I’m a fan of sustainable business practices, both locally, where I’m a director of the Values-based Business Network (a network of local businesses focused on triple bottom-line practices), and internationally, through my recent work as a volunteer advisor, with the Canadian Executive Service Organization. My specialties are collaboration best practices, appropriate dispute resolution, conflict coaching, sustainable community development, and information management.