Michele Kersey (Program Manager, eDiscovery Solutions and Strategy, ECM Compliance for IBM Software Group) has nearly 20 years of experience in Enterprise Content Management. She is driven to understand how information workers make decisions and choices based on trusted sources. Collaborating and educating on information management trends are her specialties. From progressive experiences with leading vendors such as IBM, and formerly Open Text, Hummingbird, and PC DOCS, she brings thorough market and customer expertise as well as a background in technical sales and training. Michele is currently the eDiscovery solutions and strategy leader at IBM, is an active member of the ARMA and AIIM industry associations, and speaks regularly at industry conferences. Her recent records committee activities for ARMA include the eRecords Advisory Group (2003), the Chicago Conference Program (2005), eRecords Pre-Conference Chair (2006), Technology Advisory Council Chair (2005-2007), and the Election Management Task Force (2009-2011). Follow her on Twitter.