Records Manager with 25 years' experience with the Feds. Degrees from BYU and the University of Tennessee. CRM since 1995. Grew up in Las Vegas, with family in Nevada, Utah, and Arizona. Experience in all aspects of a records management program from policy and procedures development, retention scheduling, liaison with NARA and with commercial records centers, to oversight of digital conversion projects involving archival collections. Personal experience with llamas is limited, but my brother has two of them.