Do you know what a record is? by ,

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As a frustrated history major, I used to think I knew what a record was -- it was all that microfilm stuff I had to read for research papers; the June 6, 1944 Fire Control Report from the HMS Be... read more

Implementint ERM System in the print finishing area by ,

Hi everybody I'm new here and would like to start a discussion. My company (in the development, manufacture and sale of a wide range of print finishing systems and of infinitely variable... read more

Post Your Pricing by ,

12 Comments

When I go to McDonald's I check to see how much money I've got in my pocket and then I order something that I enjoy accordingly. Why do nearly all of our solution providers (DM, ECM, E20) not pos... read more

Should SharePoint be considered part of Enterprise 2.0? by ,

1 Comment

If we take O'Reilly's qualifications of Web 2.0 to be the basis of what would eventually become Enterprise 2.0 can we include SharePoint as an Enterprise 2.0 tool? Let's look at O'Reilly's defin... read more

"Trust, but verify" - How do you encourage use and innovation without increasing risk? by ,

4 Comments

I find myself answering questions about many E2.0 technologies with my Compliance voice. Why are you asking me, "Can we use LinkedIn? , When we post an opening on a blog do we have to keep track... read more

Social Networking and Generation Next Joining the Corporate Workforce... by ,

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As I mentioned in my blog post, Generation Next utilizes their expanded network as an addition to their own knowledge base. These employees can instantly access expertise beyond their own in the... read more

Shared Work Space for Volunteer Group by ,

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Working with a community task force who would like to create a shared space to edit and retain documents. Their needs: Open to 15-25 users for access and comment Wiki capabilities Some stora... read more

Dropping the Pilot? by ,

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In his latest post which can be found here, Andrew McAfee, the man who coined the term Enterprise 2.0, suggest to stop having small-scale pilots in Enterprise 2.0 implementation projects. He... read more

ERM System for small-mid size companies by ,

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ERM System development is perhaps the most challenging part; the point of discussion is how a small-mid size companies can implement ERM System as they challenge is ERM System price tag. The que... read more

Question: Retention of Customer Service online text chat messages by ,

2 Comments

'm looking for guidance, suggestions, best practices with regard to the retention and handling of on-line text chats generated during customer service support interactions. The on-line text chat... read more