How to do Alerts and Notifications by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its... read more

Defensible Disposition in a Nutshell -- My AIIM Talk by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

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ERM

I just gave a talk on defensible disposition at AIIM, and here are the main points. I spend almost no time on the problem of over-retention – 99% of what I say here is about the solution. So rea... read more

Knowledge Kaizen with Yammer and SharePoint by Ant Clay Founder, CEO & Tummeler

SharePoint Social Business

This blog post is based upon the work undertaken with with a global FMCG organisation. ‘Kaizen’ is a Japanese word term for continuous improvement. In order to maintain a healthy, business a... read more

In Tribute to Carl Frappaolo by Marc Solomon Knowledge Engineer for Avid Technology

SharePoint

I mourn Carl Frappaolo's sudden passing on St. Patrick's Day. His life work is a testament to our community of razor sharp, idea-driven, independent-minded, interconnected, and slightly quir... read more

Learning How to Crawl -- Doing Bakeoffs Right: An Enterprise Search with Lynda Moulton by Marc Solomon Knowledge Engineer for Avid Technology

ECM SharePoint

Most information managers are back office-based. Our customers are externally facing. We build the arguments and the rationales that our colleagues use to close deals and secure work. Our market... read more

A Manageable Taxonomy of Taxonomy Management Tools by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

This post provides the fundamentals of taxonomy management (TM). It outlines the general types of taxonomies, the components of the TM process, the TM tool market and how to tell the products ap... read more

Are You Hiring a Records Manager? by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ERM

When organizations ask us to help them find a Records Manager, we start by providing them with a set of qualifications the candidate should have. We also suggest questions for them to ask the ca... read more

ELECTRONIC RECORDS CLEANUP PART 3: TALK ABOUT IT, THEN DO IT! by

ECM ERM

    Are you ready for AIIM 2013?  I’m packed, pumped and ready to head for New Orleans!  Come join our interactive discussion on Managing Electronic Records Cleanup on Thursday! In P... read more

7 Best Practices for Workflow and BPM by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how you sho... read more

If you cut your leg off with a chainsaw don’t blame SharePoint by Dave Martin Vice President Product Marketing

ECM ERM SharePoint

Although the focus of this post is to help understand some of the changes being made with SharePoint 2013 and how to deal with them, it is driven by a number of interesting perspectives I’ve see... read more