Principles of Holistic Information Governance by Chris Walker Business Development Manager for OpenText

ECM ERM

  This previous post was about the need for holism in information governance. This post brings up topics that you’ll have to deal with in defining holistic information governance. (I think I... read more

Developing your Assessment Plan for Defensible Disposition by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ERM

As I outlined here, an effective defensible disposition methodology primarily consists of developing and then executing four major stages: The Defensible Disposition Policy The Tec... read more

The Dual Core of Collaboration by Christian Buckley Director of Product Evangelism for Axceler

ECM SharePoint Social Business

  Back in the mid-1990's I went to work for the phone company as a technical project manager, managing many of the front-end applications into our data warehouses, and at one point was taske... read more

In Accounts Payable, “Garbage In” Can Make Quite a Mess by Gregory Bartels President

Capture ECM ERM

In the early days of computing, there was a popular saying about the power of information technology.  “People make mistakes,” the saying went, “but to really screw things up, you need a compute... read more

"Go Yammer" means Go Cloud by

SharePoint Social Business

Just a day after I posted Gartner’s “Go With Yammer” Too Simplistic, Microsoft released an update to its social roadmap. Jared Spataro outlined the next few stages of Yammer integration. His mes... read more

Failure Should Be an Option by Daniel Antion Vice President of Information Services for American Nuclear Insurers

Last week, during the AIIM Conference, I heard a lot of speakers talk about failure. I heard speakers suggesting that we should “avoid impossible projects” in order to insure that failure won’t ... read more

How to Assess Your Capture Operation by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Capture

If you own or manage a capture operation you probably want to know how it’s doing.Whether you do capture in-house (using Captiva, Datacap, Kofax or others) or outsource (to Xerox, Pitney, SOURCE... read more

Which Part of E-Discovery Should You Fix First? by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ERM

The smartest thing I know about information governance and defensible disposition is this: concentrate on focused projects. CMSwire put it this way in a summary of Symantec’s 2012 State of Infor... read more

14 Best ECM Practices in Financial Services by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Capture

We recently benchmarked 6 major financial services firms (all Doculabs clients) and compared their maturity for managing documents. Here’s a summary of the results. It’s a small sample but it sh... read more

How to do Alerts and Notifications by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its... read more