When People Become Content by Daniel Antion Vice President of Information Services for American Nuclear Insurers

ECM

One of our recent projects involves a rather complicated list of contacts, and it’s pointing out the ways in which people are also described by metadata, processed by workflows and treated as re... read more

INFORMATION GOVERNANCE: THE TERM THAT CAPTURES IT ALL by Susan Goodman, CRM Director, Records and Information Management

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ECM ERM

Another terrific annual AIIM conference has just concluded. I had the privilege of presenting a session with Rob Howley to a packed audience on Records Management in the Cloud, heard many engagi... read more

What is a collaborative organisation, anyway? by Angela Ashenden Principal Analyst, Collaboration for MWD Advisors

Over the last few years, I've spent a lot of time writing and talking about the benefits of collaboration and the technology to support collaboration in its many forms. What has become clear dur... read more

Metadata...Now and Zen by Monica Crocker Corporate Records Manager for Land O'Lake Purina Feed LLC

ECM ERM

I have spent thousands of hours with users  figuring out what metadata should be put on documents.  In my experience, once they learn that they can “tag” unstructured content with searchable, fi... read more

The Good News is that We Can Probably Solve the RM Problems of 1998 by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ERM

Here are what we might call 2013 and 2018 information governance problems: We have 50, or 100, or 1,000 terabytes of documents all over the place in our various systems. How do we sort t... read more

How to Integrate Your Systems of Engagement into Your Systems of Record by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ECM Social Business

This post may help if you’re thinking about what kinds of ECM or Social Collaboration applications should be in your roadmap and how you should prioritize them. Integrating Your SOEs into Yo... read more

From the mountain top by Bob Larrivee Director/Industry Advisor for AIIM

Capture ECM ERM

  Or in this case from the Office of the President of the United States, a memorandum regarding the management of Government records citing the need for reformation of the policies, practice... read more

Reinventing standards by Serge Huber CTO for Jahia Solutions

ECM

  A little while ago, I wrote a blog called "JCR is not dead, neither is CMIS", in reaction to a "JCR is dead" article that was making some noise at the time. Recently my article received so... read more

How to Do Mobile Capture without Making the Mistakes We Learned to Avoid 10 Years Ago by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Capture

Mobile capture is different from centralized capture in two ways: an easy way and a challenging way. The easy way is that mobile capture is very similar to capture with MFP devices, in that... read more

Content vs. Knowledge by Daniel Antion Vice President of Information Services for American Nuclear Insurers

ECM

In a post on my other blog, I mentioned that in a recent ECM solution for our engineers, “we make it easy for them to share knowledge in addition to data” by nudging their thought process with m... read more