The Dual Core of Collaboration by Christian Buckley Director of Product Evangelism for Axceler

ECM SharePoint Social Business

  Back in the mid-1990's I went to work for the phone company as a technical project manager, managing many of the front-end applications into our data warehouses, and at one point was taske... read more

In Accounts Payable, “Garbage In” Can Make Quite a Mess by Gregory Bartels President

Capture ECM ERM

In the early days of computing, there was a popular saying about the power of information technology.  “People make mistakes,” the saying went, “but to really screw things up, you need a compute... read more

"Go Yammer" means Go Cloud by

SharePoint Social Business

Just a day after I posted Gartner’s “Go With Yammer” Too Simplistic, Microsoft released an update to its social roadmap. Jared Spataro outlined the next few stages of Yammer integration. His mes... read more

Failure Should Be an Option by Daniel Antion Vice President of Information Services for American Nuclear Insurers

Last week, during the AIIM Conference, I heard a lot of speakers talk about failure. I heard speakers suggesting that we should “avoid impossible projects” in order to insure that failure won’t ... read more

How to Assess Your Capture Operation by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Capture

If you own or manage a capture operation you probably want to know how it’s doing.Whether you do capture in-house (using Captiva, Datacap, Kofax or others) or outsource (to Xerox, Pitney, SOURCE... read more

Which Part of E-Discovery Should You Fix First? by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

ERM

The smartest thing I know about information governance and defensible disposition is this: concentrate on focused projects. CMSwire put it this way in a summary of Symantec’s 2012 State of Infor... read more

14 Best ECM Practices in Financial Services by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

Capture

We recently benchmarked 6 major financial services firms (all Doculabs clients) and compared their maturity for managing documents. Here’s a summary of the results. It’s a small sample but it sh... read more

How to do Alerts and Notifications by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its... read more

Defensible Disposition in a Nutshell -- My AIIM Talk by Richard Medina Co-Founder and Principal Consultant for Doculabs Inc.

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ERM

I just gave a talk on defensible disposition at AIIM, and here are the main points. I spend almost no time on the problem of over-retention – 99% of what I say here is about the solution. So rea... read more

Knowledge Kaizen with Yammer and SharePoint by Ant Clay Founder, CEO & Tummeler

SharePoint Social Business

This blog post is based upon the work undertaken with with a global FMCG organisation. ‘Kaizen’ is a Japanese word term for continuous improvement. In order to maintain a healthy, business a... read more