The Use of a ‘Model Office’ for ERM Implementation by Carl Weise Program Manager for AIIM

The Model Office approach to implementing an ERM system provides an opportunity to refine the ERM system before it is made widely available to large numbers of users. It takes place in a spe... read more

It's about people...but employees are special people by Bertrand Duperrin Consultant

One of the most common thing we can hear about enterprise 2.0 is that "it's about people". Despite that's the undisputable truth, this idea may sometimes be misleading when it has to be turned i... read more

Promote Externally for Adoption Internally by Steve Radick Associate

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You should have seen the look on my boss's face when I told him that I wanted to develop an external marketing/awareness campaign for our internal Enterprise 2.0 community, hello.bah.com.  "... read more

E2.0 Usability secret- hint, use two monitors by Daniel O'Leary Solution Architect

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  The secret to productivity is having at least two monitors, preferably large enough to comfortably run multiple programs on each monitor.Such a simple idea right? I bet that most of you ... read more

Increasing Confidence in Your ELECTRONIC RM Program by Susan Goodman, CRM Director, Records and Information Management

In several of my initial posts, I wrote about foundational laws and acts in the US that establish the equivalency of hard-copy and electronic records and record-keeping systems, unless specified... read more

Portals - Good to Great using Qualitative Analytics by John Brunswick Senior Solution Consultant

User's interactions are not clinical. What does this mean? As much as computing's beloved ones and zeros can create amazing online solutions, they fall short of being able to accurately express ... read more

Bringing eDiscovery in-house is the way to go, but beware of the risks! by Johannes Scholtes Chairman and Chief Strategy Officer

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Bringing eDiscovery in-house is the way to go. At least, that is what recent surveys and analyst reports confirm. Reports from Gartner, IDC, The 451 Group, the eDiscoveryJournal (http://ediscoveryj... read more

Evolution to the next level by Bob Larrivee Director/Industry Advisor for AIIM

We hear all sorts of discussion about Web 2.0 and Enterprise 2.0 technologies, adoption and now the evolution to Web and Enterprise 3.0 is being discussed but what exactly is the evolutionary st... read more

Coffee, KM, and Information Overload by Rich Blank Solutions Evangelist

The Starbucks Example Imagine for a moment you walked into a Starbucks and the barista didn’t know how to make a cappuccino or latte! It’s well documented that Starbucks spends more on the e... read more

Is SharePoint the Greatest Thing to Happen to Records Management? by Carl Weise Program Manager for AIIM

Many of us who have had long careers in Records Management have the experience of trying to get our organization’s management to support records management efforts.  Many years ago, we recognize... read more