When Vendors Outsmart Themselves by Dan Elam Chief Operating Officer

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Over the years I have witnessed millions of seats of ECRM software be purchased. While the technology continues to evolve to handle new content and business issues the basic principals are the s... read more

An ERM initiative - a long-term Commitment by Carl Weise Program Manager for AIIM

Impact areas of an ERM Program Include: Development of Records Management Develop and maintain ERM instruments Monitor adherence to ERM procedures (for example, audits) D... read more

From Email to Enterprise Information Archiving by Johannes Scholtes Chairman and Chief Strategy Officer

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It never ceases to amaze me that some organizations still lack a managed solution to archive employee emails, let alone policies and procedures to enforce any email archiving principles. Email is t... read more

Records Managers: Break Down the Barriers by Mimi Dionne Consultant

(Just Like) Starting Over. I cannot determine if it’s my eternal optimism rearing its ugly head, the state of the economy bouncing back, or my new, fresh work on the horizon, but I’m thinkin... read more

To Pilot or not to Pilot E2.0 solutions. by Poul Hebsgaard Partner

  Much discussion about the need to pilot E2.0 solutions have taken place since Andrew McAfee posted his “Drop the pilot” blog entry a little over a month ago. Andrew summarized and responde... read more

Email and Records Management by Mark Mandel RM Practice Manager for Open Text Corporation

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One of the essential ingredients of a Records and Information Management program is email management.  There is a tension between the competing polarities related to email management:  IT, on on... read more

Cool tools but do they fit? by Bob Larrivee Director/Industry Advisor for AIIM

iPad, iPhone, Android, surface technology, all of it is wonderful, mesmerizing the techie in many of us. The world of cool tools and gadgets of all types tends to take us into a dream world wher... read more

A (perfect?) business case for Enterprise 2.0 by Oscar Berg Future Office Evangelist

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Every now and then you come across a real-world story that can be used to build a great business case. The one I’m going to share here is about a mid-sized company in the services industry and t... read more

Silos 2.0 by Jesse Wilkins Director, Research & Development for AIIM

I was part of an interesting discussion this past week on Twitter about silos. The assertion was that Twitter is YAS (yet another silo) and not particularly different from email or instant messagin... read more

ERM Template Winner: Allen Lazzara by Bryant Duhon Editor/Community Manager for AIIM

Allen Lazzara submitted the winning entry (Records and Information Management Scorecard) for our Electronic Records Management template contest. Allen is Senior Business Analyst/Consultant f... read more