Not just best practice – next practice! by Poul Hebsgaard Partner

  The term “best practice” has always bothered me because it has always had the aura of stale and static processes. Once you find the “best” way of doing things everything else will follow –... read more

Enterprise 2.0 Conference Interview: Jive Software's Ben Kiker by Bryant Duhon Editor/Community Manager for AIIM

My first-ever video interview was at 9 a.m. this morning with Ben Kiker, CMO of Jive Software. I enjoyed the interview with a fellow southerner (I'm from Lake Charles, LA. He's from Beaumont, TX... read more

Enterprise 2.0 Conference: Interview with SocialText's Eugene Lee by Bryant Duhon Editor/Community Manager for AIIM

Taking advantage of the great group of experts in Enterprise 2.0 while at the Enterprise 2.0 Conference in Boston to interview a few of them. This morning, I caught up with Eugene Lee, CEO o... read more

Enterprise 2.0 - Vision, discipline or toolbox? by Oscar Berg Future Office Evangelist

1 Comment

Is Enterprise 2.0 a vision, discipline or a toolbox? Or maybe the real question is: does it have to be either/or? In this post I will boldly go where no man has gone before (well, maybe not ... read more

Ease of Use – A Non-Functional Requirement for ERM Systems by Carl Weise Program Manager for AIIM

The ERM system interacts with users in ways determined by the system requirements specified for it. There are basically two kinds of system features, and therefore system requirements: F... read more

You Don't Want Facebook for the Enterprise by John Brunswick Senior Solution Consultant

6 Comments

Facebook has no place in the enterprise. As enterprise social technologies first arrived in the workplace they needed a way to express what they did. At that time the most direct analogy was to ... read more

Email Project Two: Return of the Killer Email Project by Mimi Dionne Consultant

I’m always struck by the difference between Records Management’s perception of IT processes and IT’s perception of Records Management processes. For example, I’m looking more closely at Messagin... read more

Developing your inner geek by Jesse Wilkins Director, Research & Development for AIIM

1 Comment

  I speak and write a lot about technology issues. Periodically someone will come up to me and ask, "How can you stay on top of all this stuff? It never ends - how can normal people like me ... read more

Is The Line Between Inside and Outside The Firewall Getting Blurry? by Nick Inglis Director, Professional Development for AIIM

Is it just me or is the line between inside and outside of the firewall getting blurrier. As marketing and PR departments reach out via social media and employees are connecting on Facebook and ... read more

Enterprise 2.0 Tweetjam: Summary and complete discussion by Bryant Duhon Editor/Community Manager for AIIM

First off, thanks again to everyone for joining yesterday's tweetjam. Lots of great conversation and ideas flying around. I'm going to quickly summarize a few of the common threads (think Clifno... read more