I don't believe in "SharePoint governance"

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Keywords: governance, SharePoint, buckleyplanet, administration

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There is this crazy idea out there that there is somehow a defined model (loosely defined, at best) for governance within SharePoint. By that I mean a generally accepted view of what it is, who owns it, what it means to manage it. At the SharePoint Conference in Anaheim last week, Microsoft VP Jeff Teper even stated that "governance is not an issue in SharePoint 2010." When he said it, I felt a sharp pain in my temporal lobes, and experienced a short-term impairment to the organization and categorization of verbal material. In short, I flinched.

SharePoint is just a tool through which we achieve certain business outcomes. Don't get me wrong -- it's a fairly powerful platform, into which more and more critical business systems are being directed. But it's still just a tool, a platform.  Trying to make decisions about managing SharePoint without the perspective of the larger ecosystem makes about as much sense as thinking the world is at the center of the universe, with all other celestial bodies orbiting around us. SharePoint is not at the center of the universe, but is just another piece of the celestial fabric (an increasingly important part of it, yes) and the means to delivering your business solutions.

Before SharePoint existed (for those who can remember, I'm talking about those heady days of pre-dot com bust), we achieved these same results (relatively speaking) through various ECM platforms, custom-built intranets and websites, and various third-party solutions. Going back even further, these technical solutions were replacements for process and paper, meetings and people. Crazy stuff. Way back then, in the midst of the primordial soup of the late 80's to early 90's, governance had absolutely nothing to do with technology. Governance was meant to ensure that our projects and systems and processes somehow tied back to the business, helping us to (gasp!) get more value out of our time and people and investment. Governance helped us figure out the decisions that needed to be made, who needed to make them, and to help track and measure the decisions we implemented.

Clearly, I went with the provocative title to this post to get your attention, and its more or less a semantic argument. But there's some truth there: "SharePoint governance" is more or less a tactical realization of your broader governance strategy. Managing your policies and guidelines around content, storage, security, and performance are all real issues, and SharePoint provides some degree of control over these things. Around some of these things it does well, others it does not. The partner ecosystem fills in many of the gaps. But tools improving tools does not a governance strategy make (feeling the Yoda vibe here). Technology simply enforces the governance policies and guidelines, and enforcement of SharePoint policies and guidelines is lower on the totem pole than ensuring your SharePoint project fits into initiatives that move the business forward (in the grand scheme of things).

I don't believe in "SharePoint governance" but in enforcing governance within SharePoint. I do believe there is a difference. While the former may help you manage what is happening in SharePoint today, the latter has more to do with fitting your SharePoint solutions into the big picture, the long-term, the whole kit and caboodle, and any other euphemism that fits your fancy. 

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Comments

Sonia Dwyer

Good reminder to keep our eye on the main goal

The current SharePoint obsession is sort of an extension of the existing technology obsession that distracts us from the bigger picture and main goals of information management. Sometimes we need reminders like these that SharePoint is a means to an end, not the end in itself. We should simply extend our content governance models to include SharePoint. (yes, clever title - saw through it, but clicked anyway)
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Christian Buckley

agreed

I think you're spot on. And I also believe Jeff Teper was correct in his statement, but maybe not for the reason he meant it to be. It's not a problem for SharePoint because it sits outside of SharePoint. At another level, the partner ecosystem has answered the issues around execution of governance policies, so again, it's not an issue in SharePoint 2010.
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Jim Adcock

Cosmos

I worry when people start talking about SharePoint in the context of being an increasingly more significant part of the celestial fabric, for fear of the inevitable "black hole" comments...

This is what I was talking about I my series about SP governance - it can and should be part of the larger picture of overall governance and business alignment.
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Christian Buckley

no Maximilian Schell references, please

I thought your series was great. It provided a good perspective, showing that governance is bigger than any one tool.
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Doug Hemminger

Enforcing and implementing governance is tough

Christian, I love this article. It really helped bring it into perspective for me. Of course you are absolutely right. SharePoint is just a tool used to help enforce and implement governance. But there is an important point that I think is worth making here. While it is important to keep everything in perspective, I think the community is still struggling with how to use the tool appropriately. In practice there is a lot of misuse and in some cases outright abuse of SharePoint as a governance tool. There is a lot of good discussion and debate going on. I think that Jeff Teper was right. SharePoint can be used as a tool for governance. It's not a problem. But how is the problem. And that is up to us to figure out.
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Christian Buckley

we need a new name for it

Yes, but I think governance is the wrong word to describe what you're talking about. I call those things "administration" issues. Some feel its a semantic point, but to me governance is about correlation across initiatives and setting guidelines, while admninistration is about managing things within those guidelines.

Referring to everything as "governance" is like calling everyone "dude." We need to start being more descriptive.
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Randy Schmidt

People, Process and Technology all parts of the goverance picture...

I've enjoyed the discussions surrounding ‘SharePoint as a (governance) service’. Just like security in the SOA stack, governance finds itself at or near the bottom of the things that an enterprise wants to do. And yet to say that SharePoint is a governance silver bullet doesn’t seem to be what anyone is pontificating. SharePoint is an important aspect to the ‘Technology’ piece of: People, Process and Technology. As such it lends itself nicely to allowing an enterprise to slack off in getting around to putting 'governance in place'. SharePoint is to governance what it is to KM - I feel you have to ‘break it’ in order to not get "KM out of the box". So "Governance out of the box" seems like an acceptable notion for at least 1/3 of the total picture being the 'Technology' portion a mature enterprise journey.
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