#ECMjam: SharePoint and ECM

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Keywords: SP2010, SharePoint, content management, collaboration, governance

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Join us on August 11 from 11-Noon EST for a tweet jam focused on the role of SharePoint as a tool for ECM.

If you "went" to the last one, you know how this works, skip down to the questions. Everyone else, here's how it works.

What’s a Tweet Jam
Musicians jam together by riffing off of a common theme; playing off of each other to create something unique and learning from each other as they do. With Twitter, we can do the same, 140 characters at a time. A tweet jam is a fast-paced conversation around a topic. It is simply a time and a place to gather on Twitter around a hashtag topic and learn from each other. Anyone can ask, or answer, a question.

What’s the AIIM ECM Jam (#ECMjam)?
Simple really: ECM is, to understate it, somewhat complex. We want to get together regularly (we’ll do this every other week), kick around ideas/strategy/tips/suggestions/tools/trends, and emerge a little bit more knowledgeable at the other end of the hour. While we know it’s only 140 characters at a time, we want to generate questions and discussions about how to REALLY make the ECM work.

For our second conversation, we'll discuss "SharePoint and ECM." Our draft list of questions to kick-start the conversation is below. Any ideas or suggestions, please add them below.

Have a question or topic you'd like to talk about either August 11 or at a future date? Respond to this post, send me atweet, or email me at bduhon@aiim.org. Can’t think of any? Join us on August 11 and let the conversation spark ideas for you.

How Do I “Watch?”
It’s easy. Log in to Twitter (or your favorite Twitter front end; I like Hootsuite). Then use the hashtag #ECMjam to follow the discussion. The best way I’ve found to follow one of these is tweetchat.com. Sign in using your twitter handle, type #ECMjam into the box at the top of the screen, and tweetchat will follow the discussion – best of all, without you having to remember to put in the hashtag every time you write a new tweet.

Confirmed Panelists

  • Greg Clark
  • Laurence Hart
  • Ulrich Kampffmeyer
  • Cheryl McKinnon
  • Chris Walker
  • Steve Weissman

Questions
In no particular order, a draft list of questions for the jam.

  • Is there problem with sharepoint expectations, marketing, or the product itself
  • SharePoint/governance question – how to do it for real (in 140 characters or less!)
  • Is there/has there been/will there be a backlash against SP
  • Can SP solve collab and DM problems for larger companies, as well as smaller? Can/does it really scale

Save the date. August 11. Thursday. 11 EST

Follow the hashtag: #ECMjam

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Comments

Daniel O'Leary

For the JAM tomorrow

If I want to share files from SharePoint with external users, how does that work?
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Dan Dillon

For the JAM tomorrow

Can SharePoint bridge the ECM/BPM/dynamic case management worlds?
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Julie Colgan

add'l question for the SP ECM jam

Hey Bryant - What most folks I talk to (on both the ERM and IT side of organizations) want to know about SP is ... What DOESN'T SP do OOB? In other words, what specific additional functionality and/or investments are truly necessary to do ERM/ECM well in a SP environment?

Hoping to join the jam but my plane into PHL lands at 10:54 so not sure it'll be easy to jam whilst navigating the airport and hailing a cab. :)
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Kelly Hamilton

What we'd like to know...

I have the kids' dentist appointments tomorrow morning, and re-scheduling them didn't work (I tried!).

What we would like to know...there doesn't seem to be any list of all the vendors out there who produce these products that are designed to 'bolt' on top of SharePoint for ERM/ECM. Is there a place that we can find out who these vendors are, so that we can make our own comparisons first instead of having multiple vendors contact us?

I also agree completely with Julie...what doesn't SP do OOB?...which leads to my question above...how do we find these vendors to assist with the deficiencies?
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Dan Dillon

Right on

Great point, Kelly. There's so much confusion in the marketplace around what SP can and can't do, whether it's the alpha and the omega... In fact, the one thing it doesn't do all that well is handle transactional content management -- invoice processing, application processing, employee onboarding, that sort of thing -- nor does it have the attendant functionality that enables these types of of use cases: ERP integration, high-volume capture, OCR, scalability, etc.

Your idea of a comprehensive list is a great one!
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Kelly Hamilton

Re: Right on

It might not handle that stuff OOB, but wouldn't it be relatively easy to create workflow via SharePoint Designer or K2...or something of that nature?

However, being able to do it is one thing, but being able to do it easily and with some automation is quite something else, and my impression is that if you worked hard enough at it, you could do most things, but these 'bolted-on' software applications make it much easier? Or am I off-base in my thinking?
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Christian Buckley

vendor lists

Kelly, there are a number of places where you can find information on many of the vendors out there. One place is SharePointReviews.com where you can search on a product category, and then read up the various tool and company profiles. There is also TopSharePoint.com.

What you have to remember from any of these sites is that they are non all-inclusive, and sometimes descriptions can be outdated. So you're still going to have to do some homework.

The other thing to remember is that most product comparisons are apples to oranges. While there may be a lot of overlap in leading solutions, in many cases products may have unique feature sets - and varying results. Because your environment may be very different from mine, what works for me may not work for you. You'll need to trial the software, and test thoroughly.
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This post and comment(s) reflect the personal perspectives of community members, and not necessarily those of their employers or of AIIM International