Taxonomy– still relevant? by Hanns Kohler-Kruner Research Director

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Initially I had thought to write about Processes and current practises but during a recent discussion with a client which consisted of a mixture of community managers and Taxonomists I noticed a... read more

Organizing Chaos -- Tag It! by Bert Sandie Director, Learning and Development

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One of the most powerful means of filtering, sorting and searching information that has emerged as part of social computing is the use of “tags” to classify content of all types. Associating tag... read more

Measurement Matters - And the Important Measures May Not be What You Think by Greg Clark Principal

For this week's blog post I was going to provide my perspective on the recently completed AIIM show but there are already so many excellent summaries out there I'm not sure what more I could add... read more

Get With the Flow by Mary Lou Tierney Strategic Technologist

The recent running of the 114th Boston Marathon sparked thinking about the conditions of "flow" as manifested in sport that Mihaly Csikzentmihalyi so often refers to in his seminal work, Flow: T... read more

Irrational Exuberance on CMIS? by John Newton Chairman and CTO

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  I am an incurable optimist. I believe in the power of technology and that with software anything is possible. So it is understandable that on a panel on CMIS at AIIM the other week, Micros... read more

Basement Needs Cleaning; Hire a Maid (Using Content Analytics) by James Watson President and CEO

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There has been quite a marketing buzz from the supplier community on the promise of content analytics. For those organizations who keep everything forever (effectively filling their “basements” ... read more

Knowledge Management – It’s all about you by Art Schlussel Senior KM Consultant

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The practice of knowledge management and participation in Enterprise 2.0 is not just an organizational responsibility. It is also a personal responsibility. It simply does not happen without you... read more

Technology, As Ever, Isn't the Answer by Roger Poole Vice President

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**Views expressed in this blog are my personal views and not those of my employer. Any reference to any living person or organisation, past or present, is entirely co-incidental** When they... read more

AIIM in Review: Good, Bad, and What Should be Different by Julie Gable Principal

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Unlike many other attendees, I had no airline or per diem expenses for last week’s AIIM conference because I live in Philadelphia and the convention center is a half-hour train ride away. I figu... read more

Things that I am thinking about… by Bert Sandie Director, Learning and Development

Last week, I was fortunate enough to attend the AIIM Conference in Philadelphia to deliver a keynote on Thursday morning with my friend Ryan Duguid from Microsoft. At the end of our talk, we lef... read more