The Fundamentals of a Successful Records and Information Management Strategy (Part 2) by Greg Clark Principal

Last week I talked about some of the opportunities and challenges inherent in the deployment of a records and information management program. This week I will share some tips for taking advantag... read more

Comcast, unlike Apple or Google, doesn’t keep it simple! by Atle Skjekkeland Chief Operating Officer for AIIM

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  Comcast has experienced a lot of bad press and customer feedback the last few years; searching for “Comcast” on YouTube still shows “A Comcast Technician Sleeping on my Couch” as the first... read more

Records, Reputation and Risk by Julie Gable Principal

E-discovery gets all the blog space these days because it is dramatic in terms of costs and legal implications.  And everybody is aware of the role that records play in e-discovery.  But far... read more

How to Sell Records Management – Part 1 by Russ Stalters Head, Information and Records Architecture

How do you engage business users and help them understand the value of records management? This is a tough one. Carrot or stick? Compliance is not a business driver per se and does not norma... read more

Dancing in the Land of ERM by Priscilla Emery President & Founder

My first post on this forum is to provide an introduction to Priscilla Emery and why I Dance in the Land of ERM.  I say dance because dancing has both discipline (ala ballroom, ballet, etc.) and... read more

Legal and IT Dissonance: How Can We Speak the Same Language? by James Watson President and CEO

One of the common themes I often hear from clients is that the legal staff and the IT staff just don’t speak the same language.  Well this is expected, given the different disciplines, training ... read more

I'm Not Too Old for Web 2.0 by Art Schlussel Senior KM Consultant

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Recently I attended the Knowledge Management 2010 Conference and Exhibition produced by the 1105 Government Information Group in Washington DC. It was a robust event, with three simultaneous... read more

Approaching Retention Schedules Without Getting Pricked by Roger Poole Vice President

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**Views expressed in this blog are my personal views and not those of my employer. Any reference to any living person or organisation, past or present, is entirely co-incidental** How do you... read more

The Fundamentals of a Successful Records and Information Management Strategy (Part 1) by Greg Clark Principal

My two part series on the impact Microsoft SharePoint may have on the information managment marketplace was well recieved so I thought I might try another two-part article. I've been thinking a ... read more

Evaluating Enterprise 2.0 Solutions with a Usability Scorecard by Bert Sandie Director, Learning and Development

During the evaluation, marketing and selling of Enterprise 2.0 (E2.0) solutions there is significant focus aimed at the features provided with little or no mention of the usability of the soluti... read more