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What are the basics of document capture? Where to begin? or, How to improve on what you've got?

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Ok, let me get the commercial out of the way. AIIM has a webinar on March 16, 2011 that will discuss these very points. If you want to hear Chris Riley's take on this, register here - http://www.aiim.org/Events/Webinars/20110316-webinar.

But to get the discussion started, I want to know how YOU leverage document capture.

What tips would you offer to someone just starting in capture, imaging, indexing?

You've converted the paper; now what?

Where does the ROI come from?

How is distributed capture working for you? How do you use it?

How do you envision taking capture to the next level in your org? 

This post and comment(s) reflect the personal perspectives of community members, and not necessarily those of their employers or of AIIM International