Community

• Blogs
  • Expert Blogs
  • Community Blogs
  • Create a Blog Entry
• Discussions
  • Start a Discussion
• Job Center
• Chapters

Are Records Management forgotten in the race for web 2.0?

• 
• 
• 
• 

Web 2.0 urge

There are many organisations that feel the urge for web 2.0, wiki creations, bloggspots and mashups and collaboration. There are also lots of consultants high on technology out there that is willing to lead these organisations down the web 2.0 road without a closer look on the plattform the organisations are at the moment.

For organisations that barly have moved from fileshares to solutions that support document management there will be created an innovation gap that could make Records Management suffer.

What is the natural evolution for an organisation?

Going from fileshares with lots of possibilites for loss of information, wrong filing, versioning and findability problems to an document management is one of the easy steps. But from there to full web 2.0 functionallity is a major undertaking which will need the organisations management to step up to the plate and focus on information governance.

With the extensive use of instant messaging, emails, wikis and blogs there will be an equvalient need for storing information as records to be able to secure the possibilities for full reconstruction of communication inn and out of the organisation.

Comments

Submitted by Daniel O'Leary May 05, 2010 - 10:41 AM

Are tweets records? What about Facebook updates, text messages on company phones, or personal devices used to access web 2.0 resources on company time? How many ERM suites support the automatic capture of things like tweets? Good article Per, lots to think about.

Report

Was this helpful? Yes No

Reply

Subject  

Comment  

Submitted by Chris Ritzen May 07, 2010 - 3:24 PM

Well, isn't it the same problem with all the phone calls we make in which we communicate information that normally would result in a record if it would be written in a document? I wonder if we actually should try to store all that information which is communicated through web2.0 technologies. May be we benefit more from analyzing tools that crawl the intranet/internet for messages that our employees published online.

Report

Was this helpful? Yes No

Reply

Subject  

Comment  

This post and comment(s) reflect the personal perspectives of community members, and not necessarily those of their employers or of AIIM International