Mobile Content for Mobile Users

James Watson
Current Rating:
(0 ratings)

Increasingly, users are asking for access to content repositories from mobile devices, such as phones and iPads. The usage scenarios are primarily for reference purposes, such as checking the price on a proposal document or looking at the age listed on an application, etc.

How big a requirement is mobile access in your organization? How big a market opportunity is creating mobile applications for the various repositories in use today? Our prediction is huge on both questions. Enabling content for mobile access is critical.

But let me be clear about what “mobile” means. It is not remote access from a laptop. It is not browser-based access from a mobile device. It’s a purpose-built application for a mobile-access device, designed around an optimized user experience for locating and viewing content. For a salesperson wanting to glance through a contract just prior to entering a client meeting, speed and navigation are often the most critical requirements, and thus the need for a purpose-built application.

Many organizations have been slow to build mobile applications, primarily because if they do have remote users, the current solutions (Citrix, Browser UI, etc.) have been good enough and there are concerns about diverting resources to developing and maintaining yet another user interface. But I think the mobile application for accessing content is a different opportunity altogether. For many organizations, there is a population of users who are truly mobile. These are the users that haven’t had efficient access to content, and over the next 3 years, they will become hungry consumers of content applications. Welcome to the team.

 

Report

Rate Post

You need to log in to rate blog posts. Click here to login.

Add a Comment

You need to log in to post messages. Click here to login.

Comments

Daniel Antion

Set the Bar High

James, you have set the bar pretty high, as I said in my blog over on the SharePoint page ( http://bit.ly/niUCgE ), but I think you are right. We have the kind of users you are talking about, and I understand that we have to serve them better.
Report
Was this helpful? Yes No
Reply
Daniel O'Leary

SharePoint App? Office App?

So Daniel, any conjecture as to why Microsoft hasn't released native MS office applications for the IOS? They have a huge footprint on the desktop, but I don't see SharePoint really succeeding on IOS without a native app from MS.
Report
Was this helpful? Yes No
Reply
Daniel Antion

Hmm?

I have read that SharePoint is still too new, and that supporting iOS will come in time. I worry that they hope the demand for mobile SharePoint will spur Windows Phone sales. On the other hand, maybe they are just trying to leave room for the 3rd party market. Your guess is as good as mine, I only know that native app can't come soon enough.
Report
Was this helpful? Yes No
Reply

Kevin Neal

Contributing content via mobile - Ubiquitous Information Capture

Accessing content from mobile is certainly an undeniable trend as the proliferation of these devices continues within business organizations, as well as for personal use. One of the inherit issues with these devices is that they are primarily used for “consumption” and not “contribution”. Frankly, contributing content from mobile has been challenging, if not impossible. Small display sizes, awkward keyboards and/or lack of integration have all been factors. However, times are changing and technology is now available to help make contributing content via mobile much easier. I would even venture to say that, in certain cases, the novelty of using this cutting-edge technology to contribute content is almost “fun”. The same way that people upload and tag a picture to Facebook can be the same experience someone can automatically capture information from a business card, expense receipt or business document and upload to a repository.

The challenges of information capture via mobile are to be expected when there is so much new technology convergence, and especially, when all of these technologies are potential ‘game-changers’: Mobile, Information Capture, Enterprise 2.0/Social and Cloud.

Forward-thinking technology vendors, savvy systems integrators or end-user organizations that choose to truly embrace and begin to harness the power of these platforms have a tremendous opportunity to design extremely easy to use, yet highly effective ubiquitous information capture via mobile solutions.

http://www.slideshare.net/kevinneal/ubiquitous-information-capture
Report
Was this helpful? Yes No
Reply

This post and comment(s) reflect the personal perspectives of community members, and not necessarily those of their employers or of AIIM International