Social Networking and Generation Next Joining the Corporate Workforce...

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Keywords: social networking, generation next, texting, Twitter

By ,

April 28, 2010 - 9:30 PM

As I mentioned in my blog post, Generation Next utilizes their expanded network as an addition to their own knowledge base. These employees can instantly access expertise beyond their own in the amount of time it takes to text a message and receive a reply. Yet many employers limit the access to Generation Next's biggest asset. This access is limited by Information Management, by discovery fears, and by managers afraid of the time sink. However this is a group of people who are utilizing texting and social networking the same way we utilized libraries, reference books, online encyclopedia's, and google. If we don't find successful methods to utilize these employees, we run the risk of being left behind. What do you think? Have you had experience with this? How does your company handle Generation Next? How do you handle discovery? Security issues? Let's discuss. Generation Next Information: http://people-press.org/report/300/a-portrait-of-generation-next My Blog http://www.aiimcommunities.org/e20/blog/twitter-and-world-antiquing

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Well said Denise!

It is true that many companies under utilize the tools available and hinder acceptance and adoption in the workplace. I think this is indicative of a couple issues. One being reluctance to change since humans have a tendency to become comfortable in routine and second is fear of losing control. There is still a mindset that if I pay you, I want to see you working 8 hours a day and not texting or using social networks.

I have been in discussions where, and I hate to say it, there seems to be a generation gap when it comes to the use of technology of this type. I guess part of the question is with regard to the type of work being done. Is this person a customer service rep who needs to be on the phone during certain hours or is the position project centric and hours per day may not be a factor over project time lines; in other words, a knowledge worker.

The tools are there and far more extensive with greater potential benefit than ever before. I think the fundamental question is one of the organization being ready for the tools.

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