Should SharePoint be considered part of Enterprise 2.0?

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Keywords: enterprise 2.0, SharePoint, e20, web2.0, o'reilly, microsoft

By ,

April 29, 2010 - 5:01 PM

If we take O'Reilly's qualifications of Web 2.0 to be the basis of what would eventually become Enterprise 2.0 can we include SharePoint as an Enterprise 2.0 tool? Let's look at O'Reilly's defining characteristics (source):

  1. Services, not packaged software, with cost-effective scalability
  2. Control over unique, hard-to-recreate data sources that get richer as more people use them
  3. Trusting users as co-developers
  4. Harnessing collective intelligence
  5. Leveraging the long tail through customer self-service
  6. Software above the level of a single device
  7. Lightweight user interfaces, development models, AND business models

Which of these does SharePoint break? 1, 2, 5, 6, 7?

With O'Reilly's characteristics in mind, how can we possibly include SharePoint in our E2.0 discussion?

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Submitted by

Nick, I tend to disagree with your assessment of SharePoint, but also suggest that it doesnt fit neatly into a box such as 'Enterprise 2.0' or even CMS, ECM, etc. I view SharePoint as a platform from which solutions can be built and delivered with several features out of the box, but to spin into one specific silo, it almost always requires some customization.

Out of the box - 2007 version, I agree that 7 is a stretch for sharepoint, but particularly as you start to move toward 2010 (with some customization) you can find

1 - much better suited to multi-tenant implementations/Cloud/service offerngs
2 - blogging and wiki improves with two way communication as well. RSS is still limited
5 - Customer self service is frequently implemented, but as an add on
6 - better mobile support, but still not great
7 - much better on the user interfaces (edit in place with good Rich Text tools and image management) and development models (including REST interfaces and better development tool support in visual studio and SharePoint Designer). So far as the business model, i think that viewing SharePoint as a platform pushes this to the specific implementation rather than the framework.

Good thoughts to consider, though. Thanks for putting the O"Reilly article in front of me again

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